Frequently Asked Questions:

1. What is Your Shipping Address ?
2. How do I call Customer Service ?
3. Why can't I Use my Credit Card outside the US?
4. Is their a refund policy ?
5. How Long should a Sash last ?
6. Do I do special orders ?

What is Your Shipping Address ?

Finger Woven Sashes,  15563 NE 236 Lane, Fort Mc Coy, FL 32134

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How do I call Customer Service ?

Our Number is +352-546-5521 or toll free out side Marion County, FL  800-600-8696

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Why Can't I use my Credit Card outside the US ?

The Exchange Rate for money is not the same, thus the price you see is in US Dollars.   Please Email Me and I can tell you what the cost is in that country.   Also the shipping is much different outside the United States.   I can accept Credit Card orders from Canada and the US Dollars on the site are converted to Canadian Dollars on your Credit Card Bill.

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Is their a refund policy ?

Yes, If you are not happy with your purchase there is a 30 Money Back Guarantee.  Please Email Me to get approval before mailing back merchandise.

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How long should a Sash last ?

There is no set time that a sash will last, however with reasonable care you should have it a long time. Be sure and store it in best a Cedar Box, or any sealed container with come cedar in it.  A Pray Bundle is included with each Sash that contains cedar chips.  You will need to change them when they lose their Cedar scent.

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Do I do special orders ?

We do on a individual basis. Email or call us with your request. There is a 50 percent non-refundable deposit required before we begin any custom work.

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